IT Essentials

Professional Certification

May 2022

About the Organization

Cisco Networking Academy is the world’s largest and longest running corporate social responsibility education program, powering an inclusive future for students and instructors around the world. Cisco Networking Academy offers certification-aligned courses in topics like cybersecurity, networking, and Python.


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Highlighted Skills

Computer Hardware, Information Technology, Laptops, Mobile Devices, Networking Concepts, Operating Systems, Printers, Technical Support, Troubleshooting

Cisco verifies the earner of this badge successfully completed the IT Essentials course and achieved this student level credential. Earner demonstrated a foundation knowledge in computer hardware and software, as well as operating systems, networking concepts, mobile devices, troubleshooting, and the responsibilities of an IT professional. Participated in up to 128 interactive activities and accumulated up to 26 hours of hands-on labs using hardware and/or the Cisco Packet Tracer tool.

The IT Essentials certification covers the core skills needed for entry-level IT jobs.

  • Install, configure, and troubleshoot computers and mobile devices.
  • Identify common security threats like phishing and spoofing.
  • Develop critical thinking and problem-solving skills using both real equipment and the Cisco Packet Tracer.
  • Prepare for CompTIA A+ Certification.

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Desiree' M. Slaughter

Desiree' M. Slaughter

Creative Professional, Solopreneur, Digital Creator

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