About My Role:
As a Ninja (Theater Server) at iPic Theaters, I was responsible for providing exceptional service to guests during their movie experience. This role involved a combination of food service and customer care, ensuring a seamless and enjoyable time for every guest. I worked in a fast-paced environment, where multitasking and attention to detail were key in delivering high-quality service while maintaining the luxurious atmosphere that iPic is known for.
Duties:
- Greeted and seated guests, ensuring a welcoming and comfortable environment.
- Provided food and beverage service directly to guests in theater seating.
- Explained menu options, including signature dishes, cocktails, and special offers.
- Took orders and processed payments accurately and efficiently.
- Ensured guest satisfaction by proactively addressing needs or concerns.
- Assisted with the setup and cleanup of theaters before and after screenings.
- Collaborated with other team members to deliver seamless service in a fast-paced setting.
- Maintained a clean and organized work area, following health and safety guidelines.